When looking for a Definition of Knowledge Management, the following two quotes help put things into perspective:
Knowledge management (KM) describes a range of strategies and activities that an organisation or corporation uses to identify, create, use, distribute, organize and exploit valuable information, experiences and insights.
These are either embodied in individuals, embedded in organizations in the processes or practices, or are derived from the environment of the organisation.
Efforts are focused on such corporations’ objectives as
KM efforts are characterized by
The drivers of Knowledge Management are.
A company’s value can be seen to be dependent on intangible assets, on their knowledge assets, intellectual capital and intellectual property. Economics and organisational Knowledge Capital will include the value of Information, Data or Knowledge in particular contexts, including considerations of intellectual property rights.
Cross-boundary interdependence between organisations: between the stakeholders such as customers, suppliers, partners, etc. What is often over-looked is the cross-boundary nature of managing knowledge, involving processes that are inter- and intra-departmental, inter- and intra-organisational, sectorial, international, transnational and intercultural.
Limits in information systems will drive Knowledge management; Limits in information management, the potential of the WWW. Equally, Knowledge Management is enabled by new fields of developing knowledge technologies: Groupware, Mobile Learning, Social media,Wikis, etc.
People are seen to own knowledge, create value and retain organisational memory. And then they can leave.
The pace of change nowadays requires continuous regeneration of an organisational knowledge base.
Organisations must exercise their advantages through innovation, knowledge creation, knowledge sharing and application.
A successful Knowledge Management approach needs