There are many dimensions of Quality and they can be confusing, especially when you are new to the topic.
Here we intend to provide you with the basics and the details to become an expert in the area you are involved in.
We would also really appreciate your questions as they might provide areas that also others would like to know about.
Check out our comments box at the end - or indeed, feel free to contact us.
Don't forget the old quote:
QUALITY IS EVERYBODY'S RESPONSIBILITY
Here are some of the basic ideas behind Quality Management.
To start off, we look at the basic definitions behind Quality Assurance and Total Quality Management.
These tools are the most commonly used techniques in the implementation of a Quality System in a business.
Each one of them have many purposes and can be well utilized for a multitude of topics, including problem solving, strategy development, continuous improvement and six sigma approaches.
Here we talk specifics! Specifics about the Quality Management in certain areas or functions of the business.
In the following pages, we go through the main aspects of Quality Management including background information to the approach taken during certification.
Should more information be needed, please don't hesitate to contact us, we'll be very glad to help.
What is Quality Management exactly?
Quality Management Certification Process
Getting to Certification of Quality
These pages will give you a clear picture of what is involved in the topic of Total Quality Management.
Total Quality Management is an exciting area and it is well worth equipping yourself with the knowledge of what it entails.
So, grab your free training here!
Total Quality Management Training
What Is Total Quality Management?
What is involved in the TQM Process.
The Thinkers & Philosophies behind TQM
How a TQM Culture expresses itself.
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