If you want to become effective in your workplace, intrapersonal communication is an area you must become skilled at.
Using the following tips, you develop good communication skills.
Practice the following questions to ask when you meet up with someone.
· What their name is and how to pronounce it correctly.
· What their position is; what is their Job Title
· What the responsibilities of their jobs include
· How this person sees the main purpose of their job. What, in their eyes, is their main contribution to the company or business? (How does this differ from your own opinion?)
· What are their major problems, issues, concerns or goals?
· In what way can you be of help to them?
· What way can they be of help to you?
· Are there areas of conflict or potential areas of conflict between you and this person? In Goals, Needs, Beliefs or Interests? What can be done to lessen this conflict?
We all need support when it comes to Intrapersonal Communication Skills. Here are a few Interviewing or discussion techniques that will help.
1. Use open-ended questions when you want to receive long, descriptive answers. These are questions such as..
“How do you...?”
“ How do you feel about..?”
“What do you think about...”
“Why do you believe that...?”
“Can you give me an example of...?”
2. If you are looking for short, precise answers, try using closed questions, like:
“Is it true that...?”
3. Be aware of non-verbal clues, such as changes in posture, in facial expression, tone of voice, hesitancies in speech. Their eye movement.
4. Respond to non-verbal clues by suggesting they ask further questions. You can remark on them or you can change the subject – whatever you deem to be most appropriate.
5. Check out and clarify what you are hearing. You do this by repeating in your own words what you think the other person is saying, what you think they mean or indeed how they feel.
6. Should the other person talk mostly about feelings, it is advisable to change the focus of the conversation over to facts and ideas. The opposite is also true. If the person is only speaking on ideas or facts, change the focus to feelings.
7. During the run of the conversation, check how the other person is feeling towards you and how the discussion is progressing.
8. Remember, throughout the conversation too to ask yourself whether you are prepared to be as open with the other as you are asking them to be with you.
By building up your intrapersonal communication skills, you increase your chances of developing healthy and supportive networks.
Networking is an important asset to any career. So spend time going around and talking to the right people. It is vital in this “age of information”.
For more Intrapersonal Communication, check out our page on Clarification video (on our Youtube channel) one of my personal favourites!
Or check out these further pages on Communication Skills